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Briefing Paper outlines different types of learning and describes some of the barriers to organizational learning that many NGOs face.

Document contains a literature review of experiences in participatory monitoring and evaluation (PM&E) from around the world, used in different contexts and involving all stakeholders.

Training manual provides guidelines for effectively recruiting, training and managing volunteers.

USAID TIPS paper describes rapid appraisal methods, their strengths and limitations and when to use them.

USAID TIPS paper describes direct observation techniques, their advantages and disadvantages and when to use them.

This chapter, details tasks and regulations involved in administrative management (disbursing USG funds, complying with procurement and developing a travel policy) and technical program management (monitoring and evaluation and knowledge management).