USAID document offers an overview of ways to assess institutional capacity, including tools to measure the capacity of a whole organization as well as tools to measure individual parts or functions of an organization.

Guide describes some of the existing manuals for conducting qualitative research onhealth and provides information to help program managers, researchers, funders of health programs, and others select the manuals that are most appropriate to their needs in French.

Report of the United Nations High Commissioner for Human Rights to the Economic and Social Council; United Nations

Sourcebook outlines some of the key tools used by those involved in institutional development.

USAID document that defines performance indicators and offers advice for selecting appropriate and useful ones.

UNDP issued paper that explains the importance and use of indicators in reviewing and managing a program.

Presentation on improving the quality of programs and outcomes. Describes why quality improvement (QI) is important; three fundamentals of quality improvement and assurance, andthe relationship between planning, monitoring and evaluation, and QI.

The Most Significant Change (MSC) technique is a participatory M&E approach that allows communities to share their learning in a way that is comfortable to them and allows project participants and implementers to learn together through project implementation.

Effective practices for learning, action, and change; This manual is intended to help people who care about human rights to become effective educators, able to share both their passion and their knowledge. To further human rights education in all its many forms, The Human Rights Education Handbook lays out the basics: why, for whom, what, where, who, and how. Contents include:Part I: An Introduction to Human Rights Education; Part II: The Art of Facilitation; Part III: Essential Components of Human Rights Education; Part IV: Methodologies for Human Rights Education; Part V: Planning Presentations for Human Rights Education; Part VI: Evaluating Human Rights Programs; Part VII: Human Rights Education Resources; Index of Methods, Techniques, and Activities

Document assists frontline health workers in using the data collected at health facilities to solve common problems in service delivery and improve their response to community needs.