Sourcebook outlines some of the key tools used by those involved in institutional development.

USAID document that defines performance indicators and offers advice for selecting appropriate and useful ones.

UNDP issued paper that explains the importance and use of indicators in reviewing and managing a program.

Presentation on improving the quality of programs and outcomes. Describes why quality improvement (QI) is important; three fundamentals of quality improvement and assurance, andthe relationship between planning, monitoring and evaluation, and QI.

The Most Significant Change (MSC) technique is a participatory M&E approach that allows communities to share their learning in a way that is comfortable to them and allows project participants and implementers to learn together through project implementation.

Document assists frontline health workers in using the data collected at health facilities to solve common problems in service delivery and improve their response to community needs.

Paper presents a conceptual framework for a participatory approach to evaluate the effectiveness of international networks; Nuñez, Martha; Wilson-Grau, Ricardo; 2003

A resource for giving staff and partners of PVO/NGO programs the knowledge, skills and attitudes necessary for carrying out qualitative research for program management purposes.

Report aims to raise the visibility of women’s peacebuilding activities at the national, regional and international levels by documenting and analysing them. It further seeks to identify how women peace activists and practitioners measure the impact of their work - both for their own internal goal-setting and planning purposes - and as a means of communicating their achievements and experiences to their stakeholders, among which are funding agencies - an important constituency.

Handbook identifies the ways in which women can impact political processes through their participation in decision-making bodies and presents knowledge and practical experience from all around the world.