Provides a guide to the responsibilities of the employer, organization and the employee. It is a basic document guiding employer-employee relations, to be used in conjunction with specific job descriptions, individual contracts and other written documents and policies.

Describes policies that provide overall guidance and direction to staff and volunteers in regards to management and volunteer work. The policies are intended for internal management guidance only and are not a binding contractual or personnel agreement.

Manual offers guidelines for effectively recruiting, training and managing volunteers.