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UNDP issued paper that explains the importance and use of indicators in reviewing and managing a program.

Presentation on improving the quality of programs and outcomes. Describes why quality improvement (QI) is important; three fundamentals of quality improvement and assurance, andthe relationship between planning, monitoring and evaluation, and QI.

A facilitator's guide to partnership dialogue; This manual is a guide to facilitating constructive discussion and dialogue with partners. It is based on the idea that partnership is a process and an ongoing journey. Rather than a set of tools to apply to partners, this manual lays out a process for CRS and partners to jointly explore challenges faced. It contains sessions that are intended to be creative, forward thinking, honest and fun and help guide you through a process of tackling some possibilities and challenges of partnership. It gives suggestions for participatory designs for use in any workshop context and ideas for using sessions in a variety of applications. Facilitation notes, handouts and flip chart content are included with each session design.

Toolbook describes the generic partnering process from inception to conclusion, provides ""stand alone"" tools to enable practitioners to develop effective partnerships and includes information about the Global Alliance for Improved Nutrition and food fortification.

The Most Significant Change (MSC) technique is a participatory M&E approach that allows communities to share their learning in a way that is comfortable to them and allows project participants and implementers to learn together through project implementation.

Document assists frontline health workers in using the data collected at health facilities to solve common problems in service delivery and improve their response to community needs.

Paper presents a conceptual framework for a participatory approach to evaluate the effectiveness of international networks; Nuñez, Martha; Wilson-Grau, Ricardo; 2003

A resource for giving staff and partners of PVO/NGO programs the knowledge, skills and attitudes necessary for carrying out qualitative research for program management purposes.

Document contains a literature review of experiences in participatory monitoring and evaluation (PM&E) from around the world, used in different contexts and involving all stakeholders.