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The Media Sustainability Essentials guide helps media managers identify and choose the most relevant business models and practices that fit with their  missions and operating conditions.

Tips paper explains what key informant interviews are, when it is appropriate to use them and the steps in conducting the interviews.

Tips paper describes what focus group interviews are, when they are useful and how to conduct one.

Tips paper provides practical advice about customer service assessments—when they should be conducted, what methods may be used and what information can be usefully included.

Paper looks at how to create a framework to evaluate Public-Sector Networks through three levels of analysis.

Review of role of NGOs in education in Africa.; Yolande Miller-Grandvaux, Michel Welmond, and Joy Wolf; 2002

Report describes the concepts and methods used to evaluate a regional capacity-development project in Latin America.