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Tips paper provides practical advice about customer service assessments—when they should be conducted, what methods may be used and what information can be usefully included.

Tips paper describes participatory evaluation, why it is important, and how to conduct one.

Civicus toolkit on how to develop a financing strategy; Janet Shapiro; Toolkit

How to analyze different consultants to determine the best value for the project.

How to selection consultant based on lowest price having met the ""required"" criteria.

List of paperwork needed to hire a consultant

How to hire a consultant for more then $25,000 worth of work.

Work Order outlining Consultant's Tasks, Period of Performance and Deliverables.