USAID document provides tips on establishing quality baselines and setting targets to successful manage foreign assistance programs.

A guide to manuals for qualitative and participatory research on child health, nutrition and reproductive health. Describes some of the existing manuals for conducting qualitative research and provides information to help program managers, researchers, funders of health programs, and others select the manuals that are most appropriate to their needs.

USAID document offers an overview of ways to assess institutional capacity, including tools to measure the capacity of a whole organization as well as tools to measure individual parts or functions of an organization.

Sourcebook outlines some of the key tools used by those involved in institutional development.

Policy Manual outlining financial issues, such as how to control costs, regulate fundraising, set up accounting procedures, conduct audits, etc.

USAID document that defines performance indicators and offers advice for selecting appropriate and useful ones.

UNDP issued paper that explains the importance and use of indicators in reviewing and managing a program.

NPI Close Out Meeting Session Three Handout on Sample Severance Letter

NPI Close Out Meeting Session Three Handout on Sample Recommendation Letter

Presentation on improving the quality of programs and outcomes. Describes why quality improvement (QI) is important; three fundamentals of quality improvement and assurance, andthe relationship between planning, monitoring and evaluation, and QI.