UNDP issued paper that explains the importance and use of indicators in reviewing and managing a program.

Presentation on improving the quality of programs and outcomes. Describes why quality improvement (QI) is important; three fundamentals of quality improvement and assurance, andthe relationship between planning, monitoring and evaluation, and QI.

The Most Significant Change (MSC) technique is a participatory M&E approach that allows communities to share their learning in a way that is comfortable to them and allows project participants and implementers to learn together through project implementation.

Strategic Planning Workbook; American Red Cross

Civicus Toolkit on Strategic Planning; Janet Shapiro; Toolkit

Document assists frontline health workers in using the data collected at health facilities to solve common problems in service delivery and improve their response to community needs.

Paper presents a conceptual framework for a participatory approach to evaluate the effectiveness of international networks; Nuñez, Martha; Wilson-Grau, Ricardo; 2003

A resource for giving staff and partners of PVO/NGO programs the knowledge, skills and attitudes necessary for carrying out qualitative research for program management purposes.

Document contains a literature review of experiences in participatory monitoring and evaluation (PM&E) from around the world, used in different contexts and involving all stakeholders.

USAID TIPS paper describes rapid appraisal methods, their strengths and limitations and when to use them.