Tips paper provides practical advice about customer service assessments—when they should be conducted, what methods may be used and what information can be usefully included.

Tips paper describes participatory evaluation, why it is important, and how to conduct one.

Documents lists common USAID acronyms and their meanings - ENGLISH.

Table lists commonly used terms for results statements used by different donor agencies and development organizations.

Notebook provides an overview of CBO management, including comprehensive definitions of what CBOs are and key areas of CBOs that need to be effectively managed, such as tasks, time, meetings, human resources, employee performance, etc.

Document describes Standard Form-269 and Standard Form-270 on financial reporting and explains how to fill them out – FRANÇAIS.

Critères de L'indicateur

Tabela para listar indicadores e seu critério – PORTUGUÊS.

Sample delegated authority document – ENGLISH.

Template for creating a Deliverables Schedule.