USAID document describes direct observation techniques, their advantages and disadvantages and when to use them.

USAID document describes what key informant interviews are and when and how to conduct them.

Strategic Planning Workbook; American Red Cross

Civicus Toolkit on Strategic Planning; Janet Shapiro; Toolkit

Document assists frontline health workers in using the data collected at health facilities to solve common problems in service delivery and improve their response to community needs.

This document provides sample language and guidelines that should be included in a succession plan for an organization's executive director, in the even of a long or short-term absence.