Describes policies that provide overall guidance and direction to staff and volunteers in regards to management and volunteer work. The policies are intended for internal management guidance only and are not a binding contractual or personnel agreement.

Manual offers guidelines for effectively recruiting, training and managing volunteers.

USAID TIPS paper describes rapid appraisal methods, their strengths and limitations and when to use them.

USAID TIPS paper describes direct observation techniques, their advantages and disadvantages and when to use them.

This chapter, details tasks and regulations involved in administrative management (disbursing USG funds, complying with procurement and developing a travel policy) and technical program management (monitoring and evaluation and knowledge management).