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Tips paper provides practical advice about customer service assessments—when they should be conducted, what methods may be used and what information can be usefully included.

NPI Close Out Meeting Session Three Handout on End of Funding Coverage

NPI Close Out Meeting Session Three Handout on Employment Termination Checklist for Organizations

NPI Close Out Meeting Session Three Handout on Employment Exit Checklist for Outgoing Employees

Example Code of Ethics for Organizations (Based on AED's Code of Ethics).

Tips paper defines performance targets, explains their importance and provides approcahes to setting them.

eNews covers a range of practical or necessary human resources (HR) policies that help NGOs effectively manage their organizations and comply with USG regulations.

Checklist of best practices that your organization already has in place. Use this checklist to help guide the development of critical HR systems. (for USG)

Comprehensive checklist to assist organizations in developing the tools and resources needed to manage human resources effectively.