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Tips paper explains what key informant interviews are, when it is appropriate to use them and the steps in conducting the interviews.

Tips paper describes what focus group interviews are, when they are useful and how to conduct one.

Tips paper provides practical advice about customer service assessments—when they should be conducted, what methods may be used and what information can be usefully included.

Tips paper describes participatory evaluation, why it is important, and how to conduct one.

Paper looks at how to create a framework to evaluate Public-Sector Networks through three levels of analysis.

Offers NGO managers and organizers with a comprehensive and practical understanding of monitoring and evaluation. Although applicable to policies and programs as well, the approach is focused on projects. Monitoring and evaluation are connected to the broader topic of project management and to the more specific topic of project proposal writing.

Guide provides information on developing a national or sectoral evaluation system (aka Evaluation Capacity Development) to assist governments and development agencies.

Tips paper defines performance targets, explains their importance and provides approcahes to setting them.