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USAID document that defines performance indicators and offers advice for selecting appropriate and useful ones.

UNDP issued paper that explains the importance and use of indicators in reviewing and managing a program.

Presentation on improving the quality of programs and outcomes. Describes why quality improvement (QI) is important; three fundamentals of quality improvement and assurance, andthe relationship between planning, monitoring and evaluation, and QI.

The Most Significant Change (MSC) technique is a participatory M&E approach that allows communities to share their learning in a way that is comfortable to them and allows project participants and implementers to learn together through project implementation.

Document is a practical guide to assist staff and program partners in civil society and donor communities to collaborate with civil society networks more effectively.

Toolkit addresses the questions of how researchers and CSOs can best communicate evidence in order to inform or influence policy, achieve their development objectives or to make their knowledge accessible and understandable to a wider audience.

Document assists frontline health workers in using the data collected at health facilities to solve common problems in service delivery and improve their response to community needs.

Paper presents a conceptual framework for a participatory approach to evaluate the effectiveness of international networks; Nuñez, Martha; Wilson-Grau, Ricardo; 2003

A resource for giving staff and partners of PVO/NGO programs the knowledge, skills and attitudes necessary for carrying out qualitative research for program management purposes.